Terms of Service

1. Agreement

By engaging ADE Marketing Solutions Sdn. Bhd. ("ADE Marketing") for services or by using ademarketing.my, you agree to these terms of service together with the project-specific Statement of Work signed for each engagement.

2. Services

ADE Marketing provides the following services:

• SEO — technical audits, content strategy, local SEO, link acquisition, site migration, monthly reporting.
• SEM — Google Ads management (Search, Shopping, Performance Max, Display retargeting), landing-page strategy, conversion tracking, monthly reporting.
• GEO — Generative Engine Optimization, delivered through our specialised division ADE GenCite using the GenCite Framework.
• Technology — access to our proprietary SaaS (Agility Writer, BrandPeek, LocusPilot, EMDStriker) where included in scope.

3. Engagements, fees, and payment

All retainers are quoted in MYR. Standard engagements run RM3,500–RM9,500 per month for SEO and SEM (ad spend additional). Invoices are payable within 14 days of issue unless otherwise agreed in writing. Late payment may suspend service.

4. Term and termination

Retainers typically run 6–12 months minimum because organic search compounding takes time. Either party may terminate with 30 days' written notice after the initial term. Fees due for work delivered up to the termination date remain payable.

5. Client responsibilities

Clients agree to provide timely Google Search Console, Google Ads, Google Tag Manager, Google Analytics 4, CMS, and hosting access as required to deliver the agreed scope. Delays caused by missing access may extend project timelines.

6. Performance, guarantees, and disclaimers

ADE Marketing does not guarantee specific ranking positions or specific traffic numbers. Search engines and AI engines are independent third parties and their algorithms change. We commit to the discipline of the work — the deliverables, the methodology, and transparent reporting against agreed KPIs.

7. Confidentiality

Both parties agree to keep confidential all non-public business information shared during the engagement. We do not publish client work as a case study without written permission.

8. Intellectual property

Content, code, and assets produced under a Statement of Work are owned by the client upon final payment, with the exception of our proprietary SaaS (Agility Writer, BrandPeek, LocusPilot, EMDStriker), our internal methodologies (including the GenCite Framework), and any pre-existing materials we bring to the engagement.

9. Limitation of liability

To the extent permitted by Malaysian law, ADE Marketing's total liability for any claim arising out of an engagement is limited to the fees paid by the client in the three months immediately preceding the claim. We are not liable for indirect, consequential, or incidental losses.

10. Governing law

These terms are governed by the laws of Malaysia. Any disputes are subject to the exclusive jurisdiction of the Malaysian courts.

11. Changes

We may update these terms from time to time. The "last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated to active retainer clients in advance.

12. Contact

Questions about these terms? Email hello@ademarketing.my or call 016-699 9355.